mmr12's Personal Information Protection Policy
Your personal information is important to mmr12. This page clearly sets out what information we collect, how we use it, and how we protect it.
Introduction — About This Policy
mmr12 is an online Sportsbook and Casino platform built for players in Myanmar. Any personal information you provide when using our services will be handled in accordance with this policy. By reading this page, we trust that you will understand how mmr12 handles your personal information.
This policy applies to all of mmr12's website, mobile applications, and related services. By continuing to use our website, you are considered to have read and accepted the terms of this policy. If you have any questions about the policy, you can contact us at [email protected].
Section 1 — Types of Personal Information We Collect
Registration and Account Creation
When you come to mmr12 to open an account, we collect the following information—
- Full name (in Myanmar or English)
- Date of birth (to verify you are 21+)
- Email address
- Myanmar phone number
- Payment method details (KBZPay phone number, Wave Money phone number, or AYA Pay phone number)
Financial Payment Information
When processing deposits and withdrawals, we store transaction records, KBZPay / Wave Money / AYA Pay transaction codes, and amounts. Financial details such as card numbers or bank account numbers are not stored directly on mmr12's servers — they are handled through payment service providers.
Technical and Access Data
The following data is collected automatically when you visit the website—
- IP address
- Browser type and version
- Device type (phone, tablet, or computer)
- Date and time of access (Myanmar Standard Time MMT)
- Pages viewed and links clicked
- Data from cookies and similar tracking technologies
Communication records
When you contact customer service via Live Chat or email, those communication records may be stored for quality assurance and training purposes.
Section 2 — How we use your personal information
Account management
Your personal information is used to create, verify, and maintain the security of your account. Date of birth is always verified, as confirming that only players aged 21+ can access the platform is a required obligation.
Processing financial transactions
Payment data you provide is used to process deposits and withdrawals (deposit methods: KBZPay, Wave Money, AYA Pay) smoothly. Financial transaction records are retained for legal compliance purposes.
Providing customer service
Your communication records are used to assist you in Burmese through our 24/7 Live Chat and email support services. Inquiry records are stored so they can be referenced when resolving issues.
Security and fraud prevention
SSL encryption is in place, and technical data is used extensively to protect your account from unauthorized access, fraud, and platform abuse.
Analytics to improve our service
Usage patterns are analyzed to improve service quality and the player experience. This analysis is done using aggregated data, not individual profiles, and is not used for personal decision-making.
Section 3 — Data sharing with third parties
Service provider partners
mmr12 works with payment processors, cloud server providers, and customer service platforms. These partners are bound by agreement to use personal information only for providing the service and not for their own purposes.
Disclosure as required by law
If there is a lawful request from government authorities, personal information may be disclosed as required by law. Any such disclosure will only be made to the extent permitted by law.
Advertising and marketing third parties
mmr12 does not sell your personal information to advertising companies or data brokers. Your personal information will never be shared for targeted advertising purposes.
Section 4 — Data storage and security
Retention period
Your personal information is stored for as long as your account exists. After the account is closed, it may continue to be stored for the period required to meet legal obligations. Once the purpose has been fulfilled, personal information will be securely deleted.
Technical security measures
mmr12 applies strong security measures—
- Protecting data transmission with SSL (Secure Socket Layer) encryption
- Database encryption — especially for payment data
- Access controls and two-factor authentication (2FA) support
- Regular server security audits
- Full access log retention
We honestly inform you that, despite technical safeguards being in place, data transmissions over the internet are not 100% secure.
Cookies policy
mmr12 uses cookies on its website for the following purposes—
- Essential cookies — cookies required for the website to function properly (e.g. login session)
- Functional cookies — to remember your preferences (language, display settings)
- Analytics cookies — data used to understand usage patterns (no personal information included)
You can decline cookies through your browser settings. Please note, however, that doing so may make some website features harder to use.
Section 5 — Players' privacy rights
As a player at mmr12, you have the following rights regarding your personal information—
Right to access
mmr12 will let you know what personal information it holds about you when you request it. You can make such a request by emailing [email protected].
Right to Request Correction
If any of your personal information is incorrect, you can request that it be corrected. mmr12 is committed to keeping your registered information accurate and complete.
Right to Request Deletion
You can request deletion of personal information that is not strictly necessary for the use of our services. However, data that must be retained for a legally required period cannot be deleted immediately.
Right to Data Portability
You can request your personal information in a specific format. Send such requests by email to [email protected]. We will process them as quickly as possible once received.
Right to Object
You can object to your personal information being used for communication purposes, and we will respect that objection.
Section 6 — Minors and Other Matters
Age Restriction
mmr12 services are intended only for players aged 21 and above. We do not knowingly collect personal information from anyone under 21. If such information is collected, it will be deleted immediately.
Changes to This Policy
This privacy policy will be reviewed and updated regularly as our services develop. If there are significant changes, we will announce them on the website and update the revision date at the top of the policy. Continued use of the website after any changes means you accept the updated policy.
Contact Us
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact the mmr12 customer service team —
- Email — [email protected]
- Live Chat — available 24/7 on mmr12.mom
We provide support in Myanmar language and will respond as quickly as possible once we receive your message.
Data Privacy — Questions and Answers
At mmr12, your privacy is our priority
If you have any questions, our customer service team is available 24/7 via Live Chat to help.
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